🛒 Shopping at Newsongspost

Q: How do I browse or locate products?
A: Use the Search bar at the top of any page or dive into categories via the main menu. Either way, you’ll find what you’re looking for fast.

Q: Can I save items for later?
A: You sure can. Just click “Add to Wishlist” on any item. Everything saved can be managed under My Account › Wishlist.

Q: Are items in stock?
A: If you see an “Add to Cart” button, it’s available. If not, you can sign up for a restock alert directly from the product page.

Q: Do I need an account to place an order?
A: Not at all. You can check out as a guest, but if you create an account, you’ll get benefits like order tracking, saved info, and exclusive offers.

💳 Payments & Checkout

Q: What payment types do you take?
A: We accept Visa, Mastercard, American Express, Discover, PayPal, and major debit cards.

Q: Is your checkout secure?
A: Absolutely. Newsongspost.com is protected by 256-bit SSL encryption and is PCI-DSS compliant, keeping your payment data safe.

Q: How do I use a discount code?
A: At checkout, enter your promo in the “Coupon / Gift Card” field and click Apply.

Q: Why did my payment fail?
A: You’ll see an error on screen and via email. Double-check your card info or try another method. Still no luck? Reach out to [email protected] and we’ll assist.

🚚 Shipping 101

Q: When will my order ship out?
A: Orders are typically processed and shipped within 1–2 business days. Once it ships, you’ll receive an email with tracking info.

Q: Do you ship internationally?
A: Not at the moment — we currently ship only within the USA.

Q: My tracking hasn’t updated. Should I worry?
A: It can take up to 48 hours for tracking info to activate. If there’s still no progress after that, contact us for help.

🔁 Returns & Exchanges

Q: What’s your return policy?
A: We offer a generous 180-day return window from the delivery date. Items must be unworn, in original condition, and have tags attached. Sale items may be excluded.

Q: How do I start a return?
A: Simple:

Email [email protected] or use the Contact Us form.
We’ll send you a prepaid shipping label and clear return instructions.
Include your invoice in the package and ship it back to us.

Q: Is return shipping free?
A: Yes — if it’s your first exchange for a size/color, or if the item is defective, damaged, or incorrect, then return shipping is completely free.

Q: Can I exchange for a different size or color?
A: Definitely! Just contact us with your order number and the new variant you’d like. We’ll process the exchange once your original item is on its way back.

💸 Refunds — What to Expect

Q: When will I see my refund?
A: Refunds are typically issued within 5–7 business days of receiving your return and confirming item condition.

Q: Do I get the full amount back?
A: Yes, if the item qualifies — that means it’s returned within the 180-day window, unused, and has tags attached. Otherwise, partial refunds may apply.

Q: Still waiting on a refund?
A: Check with your bank or card provider first. If it’s been more than 7 business days since confirmation, email [email protected] and we’ll take care of it.

📞 Need Help? Let’s Talk.

Our support team is available Monday through Friday, 9:00 AM – 6:30 PM EST.

📧 Email: [email protected]
📞 Phone: +1 (712) 973-8314
📍 Address: Rionny Rios, 1129 Persimmon Dr, Middleburg, FL 32068, USA

We’re here to make your shopping experience smooth, easy, and enjoyable!